The touch screen's calibration is off while the device is plugged in and charging using the provided stock ASUS charger. (No other chargers have been tested so far) Test Protocol By N11.

First, I'm using Windows 8.1 on an Asus q501La. The problem I'm facing is that my touch screen is only partially working. I can scroll back and forth using touch and open a few apps using touch. However, some apps won't launch when I touch them. For example, the first group on my start screen won't open when I touch them, but they will respond to my touch pad and mouse. Once I open them using my mouse, the touch works fine.

I can scroll through the apps and they respond well. Moreover, the other groups of apps don't seem to be affected by this problem.

I tried running a touch and pen calibration but the calibration isn't recognizing my touch. Is this a common problem and what can I do to fix it? Hi Paul, This issue might occur if the driver for the touch screen is corrupt. Outdated version of BIOS or chipset driver could also cause such scenarios. Follow the methods listed below and check if it fixes the issue: Method 1: Refer to the link to know how to run the hardware and device troubleshooter to troubleshootsuch issues: Refer to the section “ Run the Hardware and Devices troubleshooter” Check if it fixes the issue.

If not, proceed to the next method. Method 2: Let’s try uninstalling and reinstalling the touch screen drivers and check if it fixes the issue: • Press Windows+X keys and select Device Manager. • Locate Human Interface devices icon and expand the driver icon. • Right Click on each driver and choose Uninstall.

Click on Scan for hardware changes icon on the top of the window. Check if it fixes the issue. If not, restart the laptop and the device drivers will be reinstalled automatically. If the issue still persists, download and install the latest chipset driver and update the version of BIOS from Asus’s website: For reference: Please let us know the results. Skript kalendarya dlya sajta html.

We will be glad to assist you further. Hi Paul, I would suggest you to set the touch screen and check if it fixes the issue: Configure the touch display: • In the Windows Start screen, type Tablet PC Settings to open the Search charm, and then select Tablet PC Settings from the results list. • On the Display tab of Tablet PC Settings, click Setup. • Follow the onscreen directions to identify your screen as a touch screen. • Tap the screen to see if it responds. If it does not, continue. • Click on Calibrate option in Tablet PC settings window.

Follow the onscreen instructions. Click Yes when prompted to save calibration. Please let us know the results.

By If you have a problem accurately selecting objects on your Windows 10 screen using touch, you can calibrate your screen alignment. In this case, calibrating means to help Windows 10 understand what constitutes a tap on the screen. • On the Start screen, type tablet pc.

Then select the Tablet PC tile in the Search results panel. • In the Tablet PC Settings window, select the Calibrate button, as shown. User Account Control may ask you to confirm that you want to run the Digitizer Calibration Tool. If so, select Yes.

If your touchscreen is badly calibrated, you may not be able to tap the Calibrate button. In that case, plug in a mouse to make the selection, and then continue using touch. • The screen displays lines around its perimeter, forming a box near the edge of the screen and a second box inside the first about half an inch from the edge. Lines connect these boxes near each corner. The result is 16 intersections. Starting at the upper-left corner, use your finger or a stylus to tap each intersection, which displays two short black lines forming crosshairs.

As you touch each intersection, Windows 10 measures your touch and adjusts touch settings accordingly. After each touch is recorded, the crosshairs move to the next intersection to the right. (If the crosshairs don’t move, tap the previous intersection again.) • As the crosshairs move, tap the highlighted intersection, left to right, down, and then left to right again.